Terms of Use

1. What supply is, and what it is not

Supplement Tracker AI helps you organise dietary supplements. It builds a suggested routine from your answers, tracks what you take and what you have left, reminds you, explains lab results you upload in plain language, scans supplement labels, shows products and prices from third-party stores, and includes an AI assistant.

Supplement Tracker AI is not a medical service.

• The App does not provide medical advice, diagnosis or treatment, and it is not a medical device.
• Nothing in the App (routines, fit scores, lab explanations, scan results, product information, reminders or assistant replies) replaces the advice of a doctor, pharmacist or other qualified professional.
• We do not set doses from your lab values. Amounts shown follow product labels.
• Always talk to a qualified healthcare professional before starting, stopping or changing any supplement, especially if you are pregnant, breastfeeding, trying to conceive, under 18, take prescription medication, have a medical condition or have allergies.
• Never ignore professional advice or delay seeking it because of something you read in the App.
• In an emergency, call your local emergency number. Do not use the App for emergencies.

2. AI-generated content

Routines, lab explanations, scan results and assistant replies are generated by artificial intelligence. AI output can be wrong, incomplete, out of date or unsuitable for you. It may miss an interaction, an allergen or a contraindication even when you told us about it. Information about medications, conditions and allergies you give us is used to tailor suggestions, but we do not guarantee that every unsuitable product will be left out.

You are responsible for checking anything that matters, including product labels, ingredients, allergens and doses, before you act on it. You use AI content at your own risk.

3. Who can use the app

You must be at least 18 years old and able to enter into a binding contract. The App is for personal, non-commercial use.

4. Your account

• You sign in with email or with Apple. Keep your login details safe; you are responsible for activity on your account.
• Give us accurate information. Suggestions are only as good as the answers you provide.
• Tell us at vessa.care@outlook.com if you think someone else has accessed your account.

5. Subscriptions, free trials and payments

• Most features need a paid subscription ("Pro"), offered as monthly or yearly plans. Prices are shown in the App before you buy.
• Payment is charged to your Apple ID at confirmation of purchase, or at the end of the free trial if one is offered. Free trials are available only to eligible new subscribers.
• Subscriptions renew automatically at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• Manage or cancel your subscription in your Apple ID settings (Settings → your name → Subscriptions) or from Settings → Manage subscription in the App. Deleting the App or your account does not cancel a subscription.
• If you cancel, you keep access until the end of the period you paid for. Any unused part of a free trial is forfeited when you buy a subscription.
• Purchases are processed by Apple. Refunds are handled by Apple under its policies (reportaproblem.apple.com); we cannot issue them ourselves.
• We may change prices or plans. Changes apply from your next renewal, and Apple will notify you where required.

6. Products, prices and stores

The App lists supplements with descriptions, ingredients, ratings, photos and prices from third-party stores. We don't make, sell or ship these products. Product information and prices can be inaccurate or out of date, and a product may differ from its listing. Your purchase is a contract between you and the store. We are not responsible for products, orders, deliveries, returns or anything else done by third parties. Always read the actual product label.

Information created from a scan, including details gathered from the web, is generated automatically and may be wrong.

7. Reminders, tracking and supply estimates

Reminders, intake tracking, "days left" estimates and low-supply alerts are conveniences. Notifications can be delayed, silenced or never delivered by your device. Do not rely on the App for anything where a missed or doubled dose matters.

8. Your content

You keep ownership of what you put into the App: answers, lab reports and values, photos, messages and notes ("Your Content"). You give us a worldwide, royalty-free licence to host, process and display Your Content only as needed to run and improve the App for you, including sending it to the service providers described in the Privacy Policy.

Only upload content you have the right to share. Only upload your own lab results, or results you are authorised to manage.

9. Acceptable use

Don't:

• use the App for anything unlawful, or to harm yourself or others;
• try to break, overload, probe, scrape or reverse engineer the App or its systems, or get around limits and paywalls;
• use the assistant to produce harmful, abusive or illegal content, or try to extract its prompts or manipulate it into ignoring its safety rules;
• resell the App or use it to provide services to others;
• upload malware or content that infringes someone else's rights.

We apply usage limits (for example on uploads and routine generation) and may change them.

10. Our intellectual property

The App, its design, text, graphics, software and trademarks belong to us or our licensors. We give you a personal, limited, revocable, non-transferable licence to use the App under these Terms. All other rights are reserved.

11. Availability and changes

We may add, change or remove features, and we may suspend or stop the App at any time. We don't promise that the App will always be available, error-free or secure, or that your data will never be lost. Keep your own copies of anything important, such as lab reports.

12. Deleting your account and termination

• You can delete your account at any time in the App: Settings → Delete account. This permanently deletes your profile, answers, routine, shelf, intake history, lab results, scanned products, photos and chat history. It cannot be undone. Cancel any active subscription separately in your Apple ID settings.
• You can also ask us to delete your account at vessa.care@outlook.com.
• We may suspend or close your account if you break these Terms, if we must do so by law, or if we stop offering the App.
• Sections that by their nature should survive (including 1, 2, 6, 13, 14, 15 and 17) continue to apply after termination.

13. Disclaimer of warranties

The App is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement and uninterrupted or error-free operation.

We do not warrant that any information in the App is accurate, complete, safe or suitable for you, that any supplement will have any effect, or that following a routine will improve your health. Statements in the App have not been evaluated by any health authority. Supplements are not intended to diagnose, treat, cure or prevent any disease.

14. Limitation of liability

To the fullest extent permitted by law:

• You use the App at your own risk. Decisions about your health and what you take are yours alone.
• We, our owners, staff and partners are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for personal injury, illness, allergic or adverse reactions, interactions with medication, loss of data, loss of profits or any other loss arising from or related to the App, its content (including AI-generated content), third-party products or stores, missed reminders, or your reliance on any of them.
• Our total liability for all claims relating to the App is limited to the greater of the amount you paid us for the App in the 12 months before the claim, or USD 50.

Some countries don't allow certain exclusions or limits. In that case they apply only as far as the law allows, and nothing in these Terms removes rights you have as a consumer that cannot be waived.

15. Indemnity

To the extent permitted by law, you agree to cover us for claims, losses and costs (including reasonable legal fees) that arise from your misuse of the App, Your Content, or your breach of these Terms or of the law.

16. Apple

These Terms are between you and us, not Apple. Apple is not responsible for the App or its content and has no obligation to provide maintenance or support. If the App fails to meet an applicable warranty you may notify Apple, which may refund the purchase price; to the maximum extent permitted by law Apple has no other warranty obligation. Apple is not responsible for handling claims about the App, including product liability, legal compliance or intellectual property claims. You confirm that you are not in a country under a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must also follow the App Store terms and any third-party terms that apply when you use the App.

17. General

• Changes to these Terms. We may update these Terms. We'll change the date above and, for significant changes, tell you in the App or by email. If you keep using the App after changes take effect, you accept them.
• Governing law. These Terms are governed by the laws of the country where the publisher of the App is established, without regard to conflict-of-law rules. Mandatory consumer protections of your country of residence still apply.
• Disputes. Please contact us first at vessa.care@outlook.com; we'll try to resolve any issue informally.
• If part of these Terms is found unenforceable, the rest stays in effect. Not enforcing a right is not a waiver. You may not transfer your rights under these Terms; we may transfer ours as part of a reorganisation or sale.
• These Terms and the Privacy Policy are the whole agreement between you and us about the App.

18. Contact

vessa.care@outlook.com